NATIONAL CUSTOMER ADVICE – SEVERE WEATHER CONDITIONS IN SE QUEENSLAND INTERRUPTING SERVICES

30 March 2017

 

1.  Closure of Queensland offices and Operations today 30/3/17.

 

2.  Mainline track closure Taree (NSW) to Brisbane and Brisbane to Townsville due to significant weather event.

 

To our valued Customers,

Firstly we would like to advise that due to the significant weather event being experienced in SE Queensland (as a remnant of Cyclone Debbie) Sadleirs Logistics will be closing our warehouses and offices for the day.

Depending on conditions this evening and any resultant damage to roads or infrastructure we are hopeful of re-opening tomorrow but this will not be confirmed until the morning.

We appreciate your understanding at this time as this is completely out of our control.

Secondly we wish to advise that due to flooding the main rail line between Taree and Brisbane has been closed as well as the line north of Brisbane to Townsville until further notice.

At this stage we are waiting additional information regarding track damage plus restoration and resumption of services planning. We will update our website as soon as this information becomes available.

The severe weather conditions will result in delayed services and delivery delays on the freight currently within our network between Melbourne, Sydney and Brisbane and all new freight received. We would anticipate the overall delay could be in the order of 48 – 72hrs.

We will be planning additional shifts and will endeavour to clear the backlogs as soon as we receive your freight and scheduled services are re-instated.

We appreciate your understanding and apologise for the inconvenience caused. We will update the posts on our website and contact you as new information comes to hand. As always please do not hesitate to contact your Sadleirs Representative at any time.

 

Kind Regards,

 

David Cox
National Manager - Operations

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